Six Sigma

Business Improvement

Site Updated: Fri 29 Aug 2008 23:00 BST

Black Belt / Expert Training Syllabus

1st Week

•     Introductions and Expectations

•     The Need for Six Sigma

•     Knowledge Based Management

•     Customer Focus

•     Cost of Poor Quality and Variability

•     Goal and Targets

•     Barriers to Success

•     Pareto

•     Histograms

•     Run Charts

•     Input Process Output

•     Process Flow

•     Cause and Effect

•     Partitioning Variables

•     Standard Operating Procedures

•     Failure Mode and Effects

•     Measures of position

•     Measures of spread

•    Variability

•     Metrics

•     Process Performance

•     First Pass Yield

•     Short and Long Term

2nd Week

•     Measurement System Analysis

•     Sampling Theory

•     Central Limit Theorem

•     Confidence Intervals

•     Scatter Charts

•     Simple Linear Regression

•     Hypothesis Testing

•     Introduction to DOE

•     Probability  

•     Binomial Distribution

•     Poisson Distribution

•     Normal Distribution

•     SPC and Control Charts

•     Control and Capability

•     Out of Control Symptoms

•     Summary of tools

•     Change Management

•     Framework for Change  

  •     Purpose

  •     Organization and Resources

  •     Methodology

  •     Reports

  •     Project Selection

  •     Budgeting

  •     Communications

  •     Training

  •     Document Control

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